{"id":31915,"date":"2026-07-01T17:31:08","date_gmt":"2026-07-01T09:31:08","guid":{"rendered":"https:\/\/svipoffice.com\/?page_id=31915"},"modified":"2026-07-03T11:54:39","modified_gmt":"2026-07-03T03:54:39","slug":"faqs","status":"publish","type":"page","link":"https:\/\/svipoffice.com\/id\/faqs\/","title":{"rendered":"Pertanyaan yang Sering Diajukan (FAQ)"},"content":{"rendered":"
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Pertanyaan yang Sering Diajukan<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tJenis furnitur kantor apa saja yang Anda tawarkan?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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We offer one-stop furniture solutions for every workspace scenario. Our product range includes: ergonomic office chairs (suitable for workstations, executive offices, and meeting spaces), a variety of desks and workbench systems, conference and discussion tables, filing and storage cabinets, modular office pods and phone booths, and flexible space partitioning systems. Whether you're outfitting an open\u2011plan employee area or creating a quiet executive office, we've got you covered.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tApa saja fitur utama produk Anda?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Produk kami dirancang dengan mempertimbangkan lingkungan bisnis sejak awal. Pertama, semua produk didasarkan pada prinsip ergonomis, bertujuan untuk mengurangi ketegangan fisik akibat duduk terlalu lama dan meningkatkan kenyamanan sehari-hari. Kedua, kami memprioritaskan material ramah lingkungan bersertifikasi internasional untuk memastikan kesehatan dan keselamatan dari sumbernya. Ketiga, kami memperhatikan setiap detail dalam proses manufaktur kami, memastikan setiap perabot tahan terhadap penggunaan harian frekuensi tinggi dengan daya tahan dan stabilitas yang sangat baik. Terakhir, desain kami memadukan estetika modern dengan pragmatisme \u2013 meningkatkan tampilan keseluruhan ruang kerja Anda tanpa mengorbankan fungsionalitas.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tApakah Anda menawarkan kustomisasi? Apa saja yang bisa dikustomisasi?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Kami memahami bahwa setiap bisnis memiliki identitas merek dan keterbatasan ruang yang unik, oleh karena itu kami menawarkan layanan kustomisasi yang fleksibel. Anda dapat menyesuaikan aspek-aspek berikut berdasarkan kebutuhan Anda: warna produk (agar sesuai dengan identitas visual perusahaan Anda), bahan dan tekstur kain, dimensi produk (agar sesuai dengan tata letak ruang yang berbeda), serta pemilihan dan kombinasi modul fungsional. Baik Anda menginginkan kursi kantor yang selaras dengan warna merek Anda atau membutuhkan meja yang sesuai dengan tata ruang yang ada, kami dapat mewujudkannya. Untuk opsi kustomisasi spesifik dan persyaratan minimum pemesanan, silakan hubungi tim penjualan kami secara langsung.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDo you offer workspace planning services?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Yes, we offer professional workspace planning and layout recommendations \u2013 and this service is completely free of charge. After gaining a thorough understanding of your office size, headcount, departmental structure, and work habits, our team will provide a rational furniture placement and spatial flow plan. Through this upfront planning, we aim to help you achieve maximum space utilization within your available area, while ensuring smooth daily movement and convenient inter\u2011departmental communication. Whether you're preparing for a new office fit\u2011out or upgrading your current environment, we can offer valuable reference advice.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tApakah ada jumlah pesanan minimum?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Most standard products have no minimum order quantity restrictions. Whether you need a few tables for a conference room or a full suite of furniture for an entire floor, we can accommodate your needs. That said, bulk orders typically qualify for more favorable pricing. If you have large\u2011volume procurement requirements, feel free to reach out \u2013 we'll provide competitive quotes based on your actual order quantity. For custom products, minimum order quantities vary depending on production complexity and material availability \u2013 please confirm details with our sales team during your consultation.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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We support a variety of flexible payment methods to accommodate different corporate financial processes. Currently, we accept corporate bank transfers (both domestic and cross\u2011border), corporate online banking payments, and major third\u2011party platforms such as WeChat Pay and Alipay. For long\u2011term partners or large\u2011volume orders, we can also discuss more flexible payment arrangements (such as installment payments or deposit\u2011plus\u2011balance structures). For specific payment details, you can confirm with us when placing your order \u2013 we will do our best to align with your company's financial procedures for a smooth and efficient procurement process.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan you issue VAT invoices?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Yes, we are a fully registered general taxpayer enterprise and fully qualified to issue VAT invoices. Whether you're purchasing office chairs, desks, or any other product in our range, we can issue compliant VAT invoices according to your tax requirements \u2013 ensuring your procurement costs can be properly accounted for and eligible for input tax credit. Please provide your invoicing details (including company name, taxpayer ID, bank account information, etc.) when placing your order, and we will complete the invoicing and delivery within the agreed timeframe.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat is the typical lead time?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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The lead time for standard products generally depends on order size and stock availability, falling within the industry standard range. For regular items in stock, orders can be shipped promptly after confirmation. For custom or specially processed products, lead times may be longer depending on production complexity, material preparation, and production scheduling. We always prioritize accuracy over haste \u2013 we ensure product quality while reasonably planning production and strictly adhering to the delivery schedule agreed in the contract. We will confirm the exact lead time for each order in writing, ensuring both parties have aligned expectations.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tApa kebijakan garansi Anda?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Kami menyediakan cakupan garansi komprehensif untuk semua produk yang dijual. Masa garansi bervariasi menurut kategori produk, tetapi umumnya kompetitif di dalam industri. Untuk komponen struktural inti kursi kantor (seperti tabung gas, alas bintang, dan sasis) dan rangka utama meja kantor, kami menawarkan cakupan garansi yang diperpanjang. Masa garansi dimulai dari tanggal pengiriman dan pemasangan produk. Selama masa garansi, jika ada masalah kualitas yang muncul dalam penggunaan normal, kami akan \u2013 sesuai dengan kebijakan garansi kami \u2013 menyediakan perbaikan gratis, suku cadang pengganti, atau bahkan penggantian produk. Untuk detail cakupan, durasi, dan ketentuan garansi, silakan lihat kartu garansi yang disertakan dengan produk Anda atau konsultasikan dengan tim penjualan kami pada saat pembelian.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tBagaimana jika saya mengalami masalah dengan produk saya?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Kami telah membangun mekanisme respons purna jual yang komprehensif dan efisien untuk memastikan setiap masalah yang Anda hadapi ditangani dengan cepat dan profesional. Jika Anda mengalami masalah kualitas selama penggunaan, Anda dapat menghubungi kami melalui email di [alamat email].\u00a0<\/span>solomon@svipoffice.com<\/span>\u00a0or WhatsApp at +86 18126607531. Our after\u2011sales support team will respond within 24 business hours. After gaining a preliminary understanding of the issue, we will resolve it appropriately through remote troubleshooting, sending replacement parts, or arranging on\u2011site service visits. You won't have to face any product issues alone \u2013 from the moment you receive your order, our after\u2011sales service is already with you.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tApakah Anda menawarkan dukungan purna jual? Wilayah mana saja yang Anda cakup?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Ya, kami menawarkan dukungan purna jual sepanjang siklus hidup produk kami. Layanan purna jual kami mencakup sebagian besar kota besar dan wilayah di seluruh negeri, memastikan dukungan di tempat yang tepat waktu tersedia di mana pun bisnis Anda berada. Untuk area di mana kami belum memiliki cabang layanan langsung, kami telah membangun kerangka kerja dukungan jarak jauh \u2013 termasuk panduan video, manual pengoperasian terperinci, dan pengiriman suku cadang yang cepat \u2013 untuk memastikan masalah Anda tetap terselesaikan dengan baik. Untuk informasi cakupan spesifik di area Anda, harap konfirmasi dengan tim layanan pelanggan kami sebelum pembelian \u2013 kami akan memberikan jawaban yang jelas dan lugas.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Tidak menemukan yang Anda cari?
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Every business has its own unique workspace needs, and we understand your questions may go beyond what's listed here. If you have any other questions \u2013 big or small \u2013 our team is always here to help. Reach out to us directly and we'll provide you with one\u2011on\u2011one support.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions What types of office furniture do you offer? We offer one-stop furniture solutions for every workspace scenario.<\/p>","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-31915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/pages\/31915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/comments?post=31915"}],"version-history":[{"count":50,"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/pages\/31915\/revisions"}],"predecessor-version":[{"id":32691,"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/pages\/31915\/revisions\/32691"}],"wp:attachment":[{"href":"https:\/\/svipoffice.com\/id\/wp-json\/wp\/v2\/media?parent=31915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}