{"id":31915,"date":"2026-07-01T17:31:08","date_gmt":"2026-07-01T09:31:08","guid":{"rendered":"https:\/\/svipoffice.com\/?page_id=31915"},"modified":"2026-07-03T11:54:39","modified_gmt":"2026-07-03T03:54:39","slug":"faqs","status":"publish","type":"page","link":"https:\/\/svipoffice.com\/it\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\n\t\t\t
\n\t\t\t\t

Domande frequenti<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t
\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tChe tipi di mobili per ufficio offrite?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

We offer one-stop furniture solutions for every workspace scenario. Our product range includes: ergonomic office chairs (suitable for workstations, executive offices, and meeting spaces), a variety of desks and workbench systems, conference and discussion tables, filing and storage cabinets, modular office pods and phone booths, and flexible space partitioning systems. Whether you're outfitting an open\u2011plan employee area or creating a quiet executive office, we've got you covered.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQuali sono le caratteristiche principali dei vostri prodotti?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

I nostri prodotti sono progettati fin dall'inizio pensando agli ambienti di lavoro. Innanzitutto, tutti i prodotti si basano su principi ergonomici, con l'obiettivo di ridurre lo sforzo fisico derivante da una posizione seduta prolungata e migliorare il comfort quotidiano. In secondo luogo, privilegiamo materiali ecocompatibili certificati a livello internazionale per garantire salute e sicurezza fin dalla fonte. In terzo luogo, prestiamo la massima attenzione a ogni dettaglio del nostro processo produttivo, assicurando che ogni mobile resista a un uso quotidiano intenso con eccellente durata e stabilit\u00e0. Infine, i nostri design coniugano estetica moderna e pragmatismo, valorizzando l'aspetto generale del vostro spazio di lavoro senza comprometterne la funzionalit\u00e0.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tOffrite la possibilit\u00e0 di personalizzazione? Cosa si pu\u00f2 personalizzare?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Comprendiamo che ogni azienda ha una propria identit\u00e0 di marca e vincoli di spazio unici, per questo offriamo servizi di personalizzazione flessibili. \u00c8 possibile modificare i seguenti aspetti in base alle proprie esigenze: colori dei prodotti (per abbinarli all'immagine aziendale), materiali e texture dei tessuti, dimensioni dei prodotti (per adattarli a diverse configurazioni di spazio) e selezione e combinazione di moduli funzionali. Che si desideri che le sedie da ufficio siano in linea con i colori del proprio marchio o che si necessitino di scrivanie che si adattino perfettamente alla planimetria esistente, possiamo realizzarlo. Per informazioni specifiche sulle opzioni di personalizzazione e sui requisiti di ordine minimo, si prega di contattare direttamente il nostro team di vendita.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDo you offer workspace planning services?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Yes, we offer professional workspace planning and layout recommendations \u2013 and this service is completely free of charge. After gaining a thorough understanding of your office size, headcount, departmental structure, and work habits, our team will provide a rational furniture placement and spatial flow plan. Through this upfront planning, we aim to help you achieve maximum space utilization within your available area, while ensuring smooth daily movement and convenient inter\u2011departmental communication. Whether you're preparing for a new office fit\u2011out or upgrading your current environment, we can offer valuable reference advice.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tEsiste un quantitativo minimo d'ordine?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Most standard products have no minimum order quantity restrictions. Whether you need a few tables for a conference room or a full suite of furniture for an entire floor, we can accommodate your needs. That said, bulk orders typically qualify for more favorable pricing. If you have large\u2011volume procurement requirements, feel free to reach out \u2013 we'll provide competitive quotes based on your actual order quantity. For custom products, minimum order quantities vary depending on production complexity and material availability \u2013 please confirm details with our sales team during your consultation.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

We support a variety of flexible payment methods to accommodate different corporate financial processes. Currently, we accept corporate bank transfers (both domestic and cross\u2011border), corporate online banking payments, and major third\u2011party platforms such as WeChat Pay and Alipay. For long\u2011term partners or large\u2011volume orders, we can also discuss more flexible payment arrangements (such as installment payments or deposit\u2011plus\u2011balance structures). For specific payment details, you can confirm with us when placing your order \u2013 we will do our best to align with your company's financial procedures for a smooth and efficient procurement process.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan you issue VAT invoices?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Yes, we are a fully registered general taxpayer enterprise and fully qualified to issue VAT invoices. Whether you're purchasing office chairs, desks, or any other product in our range, we can issue compliant VAT invoices according to your tax requirements \u2013 ensuring your procurement costs can be properly accounted for and eligible for input tax credit. Please provide your invoicing details (including company name, taxpayer ID, bank account information, etc.) when placing your order, and we will complete the invoicing and delivery within the agreed timeframe.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat is the typical lead time?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

The lead time for standard products generally depends on order size and stock availability, falling within the industry standard range. For regular items in stock, orders can be shipped promptly after confirmation. For custom or specially processed products, lead times may be longer depending on production complexity, material preparation, and production scheduling. We always prioritize accuracy over haste \u2013 we ensure product quality while reasonably planning production and strictly adhering to the delivery schedule agreed in the contract. We will confirm the exact lead time for each order in writing, ensuring both parties have aligned expectations.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQual \u00e8 la vostra politica di garanzia?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Offriamo una garanzia completa per tutti i prodotti venduti. I periodi di garanzia variano a seconda della categoria di prodotto, ma sono generalmente competitivi nel settore. Per i componenti strutturali principali delle sedie da ufficio (come cilindri a gas, basi a stella e telai) e per le strutture principali delle scrivanie, offriamo una garanzia estesa. Il periodo di garanzia decorre dalla data di consegna e installazione del prodotto. Durante il periodo di garanzia, qualora si verificassero problemi di qualit\u00e0 in condizioni di normale utilizzo, provvederemo \u2013 secondo la nostra politica di garanzia \u2013 a fornire riparazioni gratuite, pezzi di ricambio o persino la sostituzione del prodotto. Per informazioni dettagliate su ambito, durata e condizioni della garanzia, si prega di consultare la scheda di garanzia fornita con il prodotto o di contattare il nostro team di vendita al momento dell'acquisto.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCosa succede se riscontro un problema con il mio prodotto?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

Abbiamo istituito un meccanismo di assistenza post-vendita completo ed efficiente per garantire che ogni problema riscontrato venga affrontato tempestivamente e professionalmente. In caso di problemi di qualit\u00e0 durante l'utilizzo, \u00e8 possibile contattarci via e-mail all'indirizzo\u00a0<\/span>solomon@svipoffice.com<\/span>\u00a0or WhatsApp at +86 18126607531. Our after\u2011sales support team will respond within 24 business hours. After gaining a preliminary understanding of the issue, we will resolve it appropriately through remote troubleshooting, sending replacement parts, or arranging on\u2011site service visits. You won't have to face any product issues alone \u2013 from the moment you receive your order, our after\u2011sales service is already with you.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tOffrite assistenza post-vendita? Quali aree geografiche coprite?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

S\u00ec, offriamo assistenza post-vendita per l'intero ciclo di vita dei nostri prodotti. Il nostro servizio di assistenza post-vendita copre la maggior parte delle principali citt\u00e0 e regioni a livello nazionale, garantendo un supporto tempestivo in loco ovunque si trovi la vostra azienda. Per le aree in cui non disponiamo ancora di filiali di assistenza dirette, abbiamo implementato un sistema di supporto remoto, che include video tutorial, manuali operativi dettagliati e spedizione rapida dei ricambi, per garantire che i vostri problemi vengano comunque risolti correttamente. Per informazioni specifiche sulla copertura nella vostra zona, vi preghiamo di contattare il nostro servizio clienti prima dell'acquisto: vi forniremo una risposta chiara e precisa.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\n\t\t\t
\n\t\t\t\t

Non hai trovato quello che cercavi?
\n<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

Every business has its own unique workspace needs, and we understand your questions may go beyond what's listed here. If you have any other questions \u2013 big or small \u2013 our team is always here to help. Reach out to us directly and we'll provide you with one\u2011on\u2011one support.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions What types of office furniture do you offer? We offer one-stop furniture solutions for every workspace scenario.<\/p>","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-31915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/pages\/31915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/comments?post=31915"}],"version-history":[{"count":50,"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/pages\/31915\/revisions"}],"predecessor-version":[{"id":32691,"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/pages\/31915\/revisions\/32691"}],"wp:attachment":[{"href":"https:\/\/svipoffice.com\/it\/wp-json\/wp\/v2\/media?parent=31915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}